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kribuWent back to the store after work with the glasses and showed them the chipped lens... the manager was of course immediately defensive and started with the "there is NO way this could have left our opticians like this, it very much looks like it's been chipped afterwards, bumped into something", quite clearly hinting that I must have done something myself, and "how could it be possible not to notice it immediately".
Well, I don't know, but I didn't really think to check brand new glasses immediately for defects, and I had already taken my old glasses off when I picked the new ones up to put them on - I most certainly wouldn't immediately notice small defects without my glasses! and as the chip's on the bottom edge, it really isn't in the immediate field of view, so I can quite believe I didn't spot it right away. (Heck, it took me months to notice that my current ones have a small logo on one side of the lens!)
I'm not a confrontational person by nature, so I stayed calm and polite and reasonable. ;-) I did explain I put them on immediately, focusing more on how the frames fit and not whether the lenses had defects (as I would not have expected them to), and that I believed their opticians would not have let such a defect through (well, actually I think they might have, but I wasn't going to get confrontational) and perhaps they had bumped against the hard plastic case where they are kept before handing over to the customer.
Anyway, they took the glasses back and promised to give me a call tomorrow, after an optician has checked them - most likely I will get a new lens (although that will take several weeks). I just hope I won't have to pay for it! I suppose I could deal with it, if it really comes to that, but I'd rather not. I'm just mad at myself for not going back immediately when I noticed it, but I was already on my way to work and didn't want to get there too late.
In better news, there are lovely mushrooms again growing right by my workplace, so I snapped a few pics.
Well, I don't know, but I didn't really think to check brand new glasses immediately for defects, and I had already taken my old glasses off when I picked the new ones up to put them on - I most certainly wouldn't immediately notice small defects without my glasses! and as the chip's on the bottom edge, it really isn't in the immediate field of view, so I can quite believe I didn't spot it right away. (Heck, it took me months to notice that my current ones have a small logo on one side of the lens!)
I'm not a confrontational person by nature, so I stayed calm and polite and reasonable. ;-) I did explain I put them on immediately, focusing more on how the frames fit and not whether the lenses had defects (as I would not have expected them to), and that I believed their opticians would not have let such a defect through (well, actually I think they might have, but I wasn't going to get confrontational) and perhaps they had bumped against the hard plastic case where they are kept before handing over to the customer.
Anyway, they took the glasses back and promised to give me a call tomorrow, after an optician has checked them - most likely I will get a new lens (although that will take several weeks). I just hope I won't have to pay for it! I suppose I could deal with it, if it really comes to that, but I'd rather not. I'm just mad at myself for not going back immediately when I noticed it, but I was already on my way to work and didn't want to get there too late.
In better news, there are lovely mushrooms again growing right by my workplace, so I snapped a few pics.
